Hospitality
Win the booking
race with WayMore
Deliver more than expected;
welcome new customers,
retain your existing, reduce churn
and increase your stayings
Use our plugins to integrate the applications, software, and platforms you work with, into our all-in-one marketing cloud platform. Utilize our integration options to unify all your data so you can deploy trigger events, understand audience insights, and segment your customers, based on the information you have.
Communicate with every last one of your prospect customers and the already existing in more ways than you have ever imagined: sms, email, push notifications, voice, messaging apps, forms and more, are here to make you your visitor’s first choice.
Offer your guests a unique customer experience
and increase your bookings, locally and globally
With our advanced descriptive and predictive analytics, you can monitor your campaigns and the demand for your products in real-time, track your customers’ online activity, behavior and preferences, and even know their location or which channel they prefer to communicate through.
Once you understand all this data, you have the ability to continuously improve your marketing strategy and increase bookings for your business, generate new leads, and keep your guests coming back.
You will also be able to eliminate unnecessary costs and invest your money where you can gain real profit.
Use the WayMore marketing automation platform for hospitality to provide guests with timely messages for each case. From changes in their reservation, payment confirmation and useful information, to reminders about unfinished bookings. Take advantage of automation flows like welcome emails to create lasting first impressions or to send retention notifications that will win back customers who have moved away.
Create more value
with flawless journeys
and become your client’s one
and only choice
Use WayMore to manage customer reviews and take action on 5-star and negative reviews, and become a trusted business for your visitors.
Cross-sell to your customers all the available services that your business provides. Use WayMore’s omnichannel capabilities and send them special campaigns with other travel experience offers.
Keep your customer data up to date and track the behavior of customers who have visited your hotel and will visit again.
Send a survey to your customers every time you receive a request for a change in their reservation. Use WayMore forms and deploy them via the platform’s omnichannel solutions.
Use a Chatbot with artificial intelligence to respond to app status and perform complex customer support tasks or book reservations fast and efficiently around the clock.
Make it easy for customers from around the world to contact you with masked numbers, increase your global bookings and build a strong international community.
Grow your contact list with WayMore Wi-Fi access granted to your visitors and get your customer’s info for future connections.
Just a few more of the things
you can do
Enhance customer experience and loyalty
> Birthday SMS
> Namesday SMS
> Proforma invoice on payment success
> VIP Customer Loyalty scheme
> Talk2Expert Video Call
Boost your bookings with powerful features
> Coupon SMS
> Exit intent Popup
> Availability notification (+search)
> Discount event based customized offer
> Contact profile characteristics to upsell and cross-sell
> Offers based on annual booking pattern
Tools to help you with marketing
> Popup on 75% scroll
> Post time based-offer on organic social networks
> Post time based-offer on paid social networks
> Create paid advertisement on new product creation
Tools to help you reduce your work load
> Interconnect transfer services with automations
> Automatically send order to provider on hotel products out of stock
> New availability automatically inserted
Tools to help you with reporting and data analysis
> Advanced per channel analytics
> Daily competition analysis report
> Monthly executive summary performance report
Advanced Management
> Greylist non active customers
> Blacklist invalid customers
> Physical order form to maintain stock and loyalty
> Dynamically enrich contact information
> Contact profile characteristics to upsell and cross-sell
> Seasonality prediction
> Market price comparisons and proposals
Extra features
> Create an API call to a endpoint
> Interconnect ERP
> Interconnect CRM
> AI placement- match product with consumer probability
> AI placement- dynamic behavioral pattern
> AI content placement
Gain more
with WayMore
Increase revenue
Boost your sales by offering your clientele complete travel experiences. Increase your direct bookings, and cross-sell other services of your business with the help of the WayMore platform.
Reach global customers
Act on a global level. Make communication easy for all customers wherever they are and make sure that they can always reach you.
Improve your customer’s experiences
Offer your customers exceptional moments, at every stage of their journey. Approach them with seamless omnichannel experiences, invest in loyalty and trust, and become their valued host.
Create brand awareness
With the ability to automate the majority of your customer communications using pre-built flows and the automation builder, WayMore allows you to save time and resources.
Get reports with the click of a button
Learn more about your customers’ preferences, habits, lifestyle, values, interests and more to improve their journey and retention and boost engagement and sales with WayΜore’s advanced reporting.
When it comes to engagement,
in omnichannel we trust.
SMS
Connect with customers on the go. 90% of text messages are read within 3 minutes.
Emails
Design and send emails like a pro. In 2023, there will be 4.3 billion email users.
Voice
Speak your message loud and clear. 65% of 25 to 49 year-olds speak to their voice-enabled devices at least once per day.
Push Notifications
Place your message directly in front of your users. Mobile users receive about 84 Push Notifications per day.
Messaging apps
More than just a message. 56% of messaging app users message brands for information in their buyer’s journey.
Pop ups
Attract your audience’s attention. Easily build popups that don’t annoy your visitors and improve your conversions.
WayMore forms
Make it easy for your audience to provide all the data you need and get way more responses. Collect and analyze any kind of information you desire and generate more leads.
AI Chatbot
WayMore’s AI Chatbot provides the ultimate customer experience, remembering conversations with users based on their recorded traits and preferences. As it self-improves over time, based on what users are asking for and how they are asking it, it can efficiently handle any user.
Predefined Chatbot
WayMore’s Predefined Chatbot is the fastest and easiest way to instantly power up your customers’ experience. Generate limitless responses to any questions your audience may have. It doesn’t get any simpler than that. Input questions and answers and let the communication begin!
Personalization & Segmentation
Segment your audience and personalize each message on every channel, based on the data you have for each contact, and enjoy the benefits of targeted communication.
A Tailor-Made Solution for your Hospitality Business
At WayMore, we understand that the needs of different businesses can vary depending on the industry, size, stage of development, and more. That’s why we also offer customized Hospitality marketing automation solutions, personalized for each business and tailored to address their unique challenges.
WayMore Platform Integrations
You need it, we’ve got it..
Everything you need to succeed.
A wide range of rich features, designed
to improve the efficiency of your hospitality business.
Unified Dashboard
Ditch data silos and consolidate all your data from multiple sources in one place to keep up with all your marketing campaigns, visualize your data, make decisions faster and open a window into your customers’ world.
Predictive analytics
Future bookings were never easier. Combine historical data found in ERP, CRM, HR, and POS systems to identify patterns in the data and apply statistical models and algorithms to capture relationships between various data sets. Take the data you have, and fill in the missing data with best guesses.
Progressive Customer profiling
Build your customer profiles with data about your visitors’ demographics, needs, interests, and pain points piece by piece. Each time a user interacts with a form on your website, WayMore fills in different pieces of information and brings it all to you.
Pop-Ups
Be sleek and efficient. Design pop-ups in just a few minutes and integrate them on your website with zero code. Turn each and every landing page to a lead generation or booking page. Offer value, authenticity, and trigger action from your visitors.
Reporting
Grasp a complete view of customers, bookings, cancellations, revenue, and overall performance across all channels. Own your campaigns. Know your gains. Choose wisely your next steps.
Landing Page Builder
Design good-looking landing pages with a powerful set of advanced, responsive, drag-and-drop features, in a few minutes and with a few clicks. Add, remove, or customize any part of your landing pages and optimize for clicks and conversions. Your next offer can be set-up and on-line in a heartbeat.
Prebuilt Flows
Use automation in your communications to make your life easier and win more. Welcome your customers, eliminate canceled bookings, send out reservation confirmations, generate new leads, and more than you can think of. All you need to do is pick the one you need to deploy.
Email Templates
Pick any template from our collection of free responsive email templates and launch unique, beautiful Email campaigns, fully branded and optimised for any device, desktop & mobile. Drag and drop your way into your visitor’s inbox in just a few minutes.
MFA
Ensure safe bookings for you and your clients anytime, anywhere. Prompt users who log in to their accounts, to receive a safety code via SMS to safely complete the booking process.
700 million people will be booking their hotel rooms online by 2023.
Offer your guests
a unique experience that they will want to relive.
