Routee is a leading cloud communications provider that designs, develops and distributes advanced Web and API automation solutions for corporations, retail businesses and the services industry around the world. Powered by AMD Telecom’s robust infrastructure, Routee brings a powerful engagement toolset to its trusted global partners and some of the most renowned Fortune 500 corporations.
Based on country-specific coverage and channel popularity, leverage the most powerful user engagement toolkit and alternative communication paths to reach your audiences effectively.
Achieve high visibility and universal customer reach across your markets.
Multichannel Reach
Communicate your message and company mission all over the world using advanced API capabilities.
Universal coverage
Reach 211 countries & territories worldwide with the use of a single API.
SMS HUB
Leverage the power of 700+ direct connections and rely on a seamless global reach. Routee’s parent company, AMD, one of the largest SMS HUBs globally.
Intelligent Routing
Use the most optimal and short path for every message delivery, comparing real time all available routes on our carrier network grid. Eliminate latency and keep your costs in place.
99.996% API uptime
Integrate your CRM/ERP or any other channel management tool in hours with simple and straightforward API documentation.
Products
Message Personalization
Dispatch personalized messages automatically based on every individual customer’s profile. Reach your audience directly about price notifications, when a gate changes, when they arrive on their destination, about promotions, discounts or any other use case your business requires.
Customization
Segment your database, based on as many criteria as you want and
connect with your audiences.
Campaign Reports
See the exact time of message delivery and conversion. Track the overall efficiency of your campaign.
Easy integration
Integrate with any platform you may use daily for campaign management or notification dispatch.
Quiet Hours
Comply with global DND rules. Routee will queue messages to be delivered at the appropriate time.
What we can do for you
Our SMS API gives the power of global text messaging to your mobile and web applications. The API is designed for developers, offering the ease of integration with our full documentation that includes examples and sample applications on every available language.
It is one of the most widespread and effective communication & advertising channels. Use Email messaging through our API, web interface or SMTP to send personalised newsletters, design beautiful email campaigns, and get/keep in touch with your contacts and customers, using their personal & behavioral data.
Reach your audience with Viber Messaging and engage with potential and existing customers in real-time with 1 or 2 way Viber, rich messages (including images, call-to-action buttons, audio and video files in link form), elevating your brand’s communication. Viber messaging is offered through API or our intuitive Web Platform both supporting SMS fallback.
Send personalised voice messages to your users through our API, using our text to speech engine that converts text to audio. Build surveying tools, auto-dialers, auto notification tools, or any other application you could imagine.
Allow your audience, whether it includes website visitors, newsletters’ recipients, existing or potential customers and users, to click or scan an object, submit name and phone number to a web-form, and receive an immediate toll-free call from one of your company’s representatives.
Click-to-Call can be included on your online and offline assets. Online can be used as an object (image, button), while offline as a scannable image (QR code, scannable image, scannable link).
Use Number Validation API to retrieve validity information about a mobile phone number synchronously. You can retrieve the international and local format, know the country it is registered in, and identify the phone number type (mobile, landline, virtual number or a Premium/Toll Free number). Identify the mobile country code and mobile network code (MNC/MCC) for a mobile phone number and find out if it is ported.
Performing a Number Lookup for a direct network level check against any GSM mobile number. Get detailed information, such as the original network a mobile number was assigned, if the number has been ported to a different network, which network it has moved to, if the mobile has been turned on recently and the country where the mobile was last used.
Add Two factor authentication to your web or mobile application and authenticate account creations, logins and transactions within it. Deliver a safer environment to your users by adding an extra layer of security to your app.
Unlimited scale
We automatically adjust the capacity to your messaging needs worldwide, removing unnecessary planning efforts from your IT.
Universal platform compatibility
Regardless the system your business use, Routee is universally compatible to integrate with any messaging manager, platform or software in place in less than a day.
Datacenter geo-redundancy
Based on country, we will dispatch your messages from the closest or most optimal datacenter, eliminating latency and extra hops that add costs.
Dynamic routing & roaming detection engine
We detect when a user is in roaming state, adjusting the routing accordingly to the most optimal path. Routee eliminates network complexity reducing your average costs and delivery time.
Regulation compliance
Comply automatically with the global guidebook of rules, regulations and restrictions and safeguard your business from any legal or data privacy violation.
Regional language
Dispatch your messages automatically to respect each country’s regional language. Increase substantially your customer loyalty with no additional translators or complex setups.
User verification
We make sure your messages will always terminate to actual humans. We safeguard your systems to be compromised by bots requesting to receive thousands of premium charged messages or voice calls.
Fallback
Adjust fallback options when your users don’t react to your primary messaging channel and leverage additional channel functionality within the same integration.
Why Routee
Global Coverage
As AMD Telecom powers Routee’s communication, grants its broad reach list, covering more than 1.200 Mobile Operators (including 152 zero hop direct connections) through a single connection point.
Usage Tracking
Use our endpoints for usage tracking and latency reports. You can filter your queries based on several criteria such as per service, country, mobile operator, campaign, etc.
Multiple Application Creation
Within Routee Dev Platform you can create as many apps as you wish, while combining several Routee services. One administration panel for all your apps.
Message Preview & Cost Estimation Endpoint
In order to avoid mistakes, we provide you with an endpoint from which you can be informed of the cost estimation before the single or bulk send out, as well as to make a last check on the message body itself.
Database Synchronisation & Upload
Perform advanced database management and synchronisation through our offered endpoint. No more strict layouts and forms, just agile, plain and intuitive.
Multi Featured Bulk Messaging Endpoint With Callback
Use the Bulk messaging endpoint for mass send-outs while enjoying several features like quiet hours respect, personal content & fallback values for every parameter you set. Progress of every send-out can be tracked through a single given point (callback).
Unsent Message Management
In case you might try to send a bunch of SMS through our bulk SMS endpoint and during the send-out, your balance runs low, you don’t have to worry. The “unsent” messages will be retrieved and sent as a separate send-out.
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